18.06.2026
The first of three NHS App Training sessions took place in our Wellbeing Space today and was a success. Our participants were eager to overcome the challenge of digital exclusion and to take charge of their health journey.
The session began with a step-by-step demonstration of how to install the NHS App. Participants were then supported to overcome some of the common challenges that can arise when setting up an account for the first time, including authentication codes, identity verification, and forgotten passwords. Throughout the session, one key lesson emerged: persistence and patience are essential to developing new digital skills.
With the app now downloaded and accounts successfully created, participants are ready to explore the many features the NHS App has to offer. Over the coming weeks, how to request repeat prescriptions, view their medical records, and manage their hospital/ GP appointments digitally are amongst the topics that will be addressed
A big thank you to Henock, Daniel, and Sally from Ubuntu Pledge CIC for facilitating these sessions and we look forward to the next two weeks!
