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Crisis Assistance - Independent Lifestyles

In crisis and struggling to cope?

We believe in the importance of early intervention in stopping a crisis from escalating. At Ashford Place this is something we see, where many of our clients could have prevented their homelessness if they had received timely advice and support. In addition to this, Brent's geographically and culturally diverse nature means many people aren't aware of the support available and struggle to access services. This learning has come from the Independent Lifestyles Programme, a five year Big Lottery funded project  that utilised the lived experience of our Peer Support Network to help those in crisis. This programme finished in June 2021, but we continue to work to deliver this crucial support.

Our Independent Lifestyles worker provides information, advice and guidance on matters that worsen social isolation and create a barrier to a decent life. Enquiries which can be made by telephoning Ashford Place on 020 8208 8590, option 3 (Housing) or select extension 236 and leaving your name, contact number and message so someone can get back to you.

Alternatively, you may use the webchat facility at bottom right of this screen or email us directly at [email protected] and provide a description of your situation, along with your name and number for us to contact you. You can always drop in to see us. If we can help you on the spot we will and if not, we will offer a face to face appointment at a time to suit you or signpost you to the correct organisation to help you.

If you are facing welfare, benefit, housing or debt issues and struggling to cope support is available from our Housing Assistance Team at Ashford Place or through our Online Portal.