01.05.2020
Helpline
Do you need help getting food or medicine delivered to you while you’re in isolation? If you are struggling and need extra help, call our helpline on 020 8937 1234 open 8am to 8pm, Monday to Friday or email [email protected]
Our helpline will remain open throughout the Easter weekend, from 8am to 8pm.
For specialist support including for emergency childcare, domestic abuse, homelessness, or help for individuals with more complex needs (for example, washing and dressing) you can call a number of services directly on the numbers listed below. All lines are open Monday to Friday between 9am and 5pm unless otherwise stated.
Deaf and hard of hearing customers can call us using SignVideo from their own home, for free. The service is available between 9am and 5pm, Mondays to Fridays.